Feedback & enquiries : VicRoads

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Please select from the following options:

  • need more information - Licence FAQs and Registration FAQs
  • I need to phone VicRoads
  • I want to perform an online transaction
  • I want to submit a question or feedback online.  Use the form on this page and follow the instructions provided.

Please provide the details requested below for your enquiry type, so we can investigate it fully.

  • Licences: include your licence number, full name, date of birth and address.
  • Registration: include vehicle registration number, make and model, your full name, date of birth and address.
  • Roads/locations: include the road name, suburb and a street directory reference if known.
    We aim to respond to online enquiries within seven working days as stated in VicRoads Customer Charter.

Please do NOT use this form for:

  • seeking information regarding demerit points, licence suspensions and other sensitive information. Due to privacy restrictions we do not send this via email.  For these enquiries please phone 13 11 71.
  • seeking legal advice on road rules. Victoria Police enforces road laws. We cannot provide legal advice about road laws or the circumstances of a crash.
  • discussing or contesting a fine - please contact the person listed on the Traffic Infringement Notice
  • reporting dangerous road conditions or traffic light faults – phone 13 11 70
  • emergencies requiring the police – phone 000
  • reporting ‘hoon’ driving - contact Crime Stoppers on 1800 333 000 or go to Crime Stoppers Victoria website

 



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