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Phone contacts

Customer services
(opening hours: 8:30am to 5pm Mon - Fri, 8:30am to 2pm Sat)

Registration and licensing enquiries
Vehicle Securities Register (archive enquiries)

131171

Number plate sales

1300 660 417

Can't get to a VicRoads office?
Save time with a choice of online transactions such as

call us on 13 11 71 to help your with your enquiry.

Road, Traffic and Hazardous road conditions (24 hours)

road and traffic enquiries
report traffic hazards, traffic signal faults, freeway help phone faults, traffic accidents and delays
report a traffic sign that is damaged or obscured

131170

Road safety information service
Specialised information on vehicle safety

vehicle safety standards
design standards
roadworthiness
child restraints

1300 360 745

Bicycle Information Service (Bicycle Victoria)
for country callers

(03) 8376 8888
1800 639 634

National Relay Service
If you have a hearing or speech impairment, you can contact us through the National Relay Service

Registration and licensing enquiries:
TTY users - phone 13 36 77 then ask for 13 11 71
Speak and Listen users - phone 1300 555 727 then ask for 13 11 71

Victorian Interpreter and Translating Services (VITS)
to assist in licence or learner permit tests.

(03) 9280 1955

Head Office

International calls

Registration and Licensing enquiries
All other enquiries

(03) 9854 2666

+ 61 3 9854 7763
+ 61 3 9854 2666

Victorian Government bookshop
to order any VicRoads publications

1300 366 356

Sprayline

(03) 9861 7333

Phone contacts : VicRoads

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