Identity theft is a growing problem. VicRoads is introducing new measures to tackle fraud, strengthen identity security and ensure ongoing protection of the learner permit and driver licence cards.
VicRoads already has a range of strong security measures in place to protect the information it holds. It has recently updated card security measures and systems to keep ahead of fraudulent activity. These changes include new features on the licence card, facial recognition technology as well as major system upgrades.
To avoid your identity being stolen and used for fraudulent purposes, you need to be careful with your personal information and this includes your driver licence information.
- Destroy your old driver licence when the new one arrives. Your old driver licence may be a souvenir to you, but it is also a valuable piece of identity information to a criminal.
- Be cautious about handing over your licence card or providing the details on your licence. Make sure you understand how the information will be used and how securely it will be stored. Always question the need to scan or photocopy your learner permit or licence card.
- Make sure you have a secure lockable letter box and that you clear it regularly so that new mail can be delivered.
- If your learner permit or driver licence is stolen make sure you report it to VicRoads immediately and apply for a replacement.
- If a learner permit or driver licence is no longer required because you have moved interstate or overseas, or a relative is deceased, make sure VicRoads is notified so that the licence record can be cancelled. This will prevent the licence from being used illegally by someone else.
- You must by law notify VicRoads of a change of address within 14 days. However, it is also important that you change your address as mail sent to your previous address may be left lying around making it easy prey for crooks.
The Australian Government Crime Prevention website (opens new window) has information on preventing and responding to identity fraud.