VicRoads has a commitment to provide the community with reliable, complete and accurate information. We aim to deliver efficient and responsive services in a professional manner, with consistent and high quality client service.

No matter how you contact us we will try to help you the first time or refer you to the right person immediately.

If you have a question about the new accident towing laws, email your enquiry to towing@roads.vic.gov.au

Or, please contact Paola Gonzalez between 10.00 am and 4.00 pm Monday to Friday - telephone (03) 9854 2715.