How do I find the VRQA registration number?
Check any letters you’ve received from the VRQA (External link) to find your registration number or you can call your Apprentice Support Network Provider to find out.
How do I find the SA/NSW registration number?
Check any letters you’ve received from Training Services NSW or Skills SA or contact them directly.
How long does it take to get approved?
If you are undertaking an eligible apprenticeship with the VRQA, the discount will be applied straight away when you submit your application online.
Your vehicle expiry date will be updated within 24 hours of approval.
If you are completing a training contract in SA or NSW your application will be processed within 7-14 business days.
What if my registration expires during this time?
If your registration is about to expire while your application is getting reviewed, you should pay the full registration amount so you can continue to use your vehicle on the road. We’ll refund the amount you’ve overpaid if you’re eligible.
How long will it take for me to get a refund?
If you’ve applied for a refund, we’ll process it within 7 business days. You’ll receive a cheque in the mail for the refunded amount if this gets approved. If you don't receive your cheque within 14 business days of your confirmation email, please call us on 13 11 71.