Vehicle Report Collection Statement

VicRoads is committed to protecting your privacy.

VicRoads means, for the purposes of this notice, R&L Services Victoria Pty Ltd (ABN 28 657 005 493) as trustee for the Victorian R&L Services Trust (ABN 96 342 123 072) VicRoads (we, us, our) takes your privacy seriously.

We are collecting your personal information so that we can complete your customer service transaction, which may include:

  • to provide you with a copy of the Vehicle Report;
  • to send you additional information about your transaction; and
  • responding to queries that you may have in relation to your transaction. 

We maintain and use your personal information for internal administrative purposes and in accordance with our record keeping obligations.

If we cannot collect this information from you, we may be unable to complete your transaction, deliver your Vehicle Report or respond to any queries that you may have in relation to your purchase. 

From time to time, VicRoads may disclose your personal information to the Department of Transport and Planning and other Victorian Government Departments and agencies. We may also disclose your personal information for law enforcement purposes or as authorised by law.

For more information about how to contact us or how to access or correct your personal information, please refer to our privacy policy.

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